LOGISTICS AND CUSTOMER SERVICE COORDINATOR ANNOUNCEMENT
Job Posting: Logistics and Customer Service Coordinator
Position: Logistics and Customer Service Coordinator
Location: Bellingham, Wa
Pay Rate: $30.00 per hour
Potential Start Date: December 11, 2023
Job Type: Full-Time, Non-Exempt
Work Week: 40 hours per week
Vacation: Accrual of 80 hours per year (available after 3 months of employment)
Details: See Below
We are a dynamic and innovative company committed to providing top-notch medical training solutions for our clients. As we continue to grow, we are seeking a qualified individual to join our team as a Logistics and Customer Service Coordinator.
As a Logistics and Customer Service Coordinator, you will be a key player in managing equipment and delivering outstanding customer service for our training courses. This dynamic role demands strong organizational skills, effective communication, and a customer-centric approach.
At Remote Medical Training, we believe in creating a work environment that goes beyond the ordinary. As a valued member of our team, you can expect a range of perks designed to enhance your overall work experience:
Enjoy exclusive discounts on industry-related products and services, allowing you to explore and experience the latest offerings at a special rate.
Flexible Work Hours:
Individuals are able to self-schedule 10 hours per week outside of customer service hours, which are M-F 9am-3pm. During the Customer Service hours, you will be required to physically be at our office & warehouse location. This flexibility empowers you to tailor your work schedule to better align with both your professional responsibilities and personal commitments.
Adaptable Work Environment:
Our commitment to fostering a healthy and adaptable work environment means you have the support and resources to achieve a harmonious balance between your professional and personal life.
Key Customer Service Responsibilities:
- Provide exemplary customer service for all products and services.
- Handle phone inquiries and address customer service questions promptly.
- Assist in project implementation, delivery, and closure.
- Coordinate quality assurance, quality control, and process improvement.
- Perform project administrative duties as assigned.
- Maintain an in-depth understanding of the company's capabilities, products, and services.
- Identify business development and sales opportunities.
- Run targeted advertising campaigns on social media and Google Ads.
- Execute public course project sales orders and invoices.
- Maintain an active and positive presence for the company on social media.
- Schedule, execute, and coordinate the logistics of project equipment.
- Build and maintain vendor relations for equipment purchases.
- Communicate logistical issues to the Director of Logistics.
- Develop and enhance operational and administrative functions related to logistics and warehouse coordination.
- Strong interpersonal and communication skills.
- High level of organization and attention to detail.
- Basic to intermediate proficiency in office management software (Office 365, etc.).
- Sound judgment and decision-making ability.
- Ability to balance results with other business considerations.
Required Education and Experience:
- Current graduate of RMT Training course (Wilderness First Responder or higher) or successful completion within the first year.
- One to three years of related customer service or training experience.
- Working knowledge of project management software.
- 2+ years of project coordination experience preferred.
- Associates degree or higher preferred.
How to Apply:
If you are a motivated and detail-oriented individual with a passion for customer service, logistics and organization, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience to firstname.lastname@example.org
Application Deadline: December 1, 2023
Remote Medical Training is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Note: This job description and posting are subject to change.